Junior ICT Trainer
Overview
MiRO, a leading distributor of VoIP, IP Surveillance, and Wired & Wireless networking equipment is looking for a Junior ICT Trainer at our Centurion Branch. We are currently looking for a technical trainer to assist the training department with vendor certified training for our customers. Please note that customers pay for their seats on our training events, so it is of the highest importance that the incumbent be: Neat, well presentable, and able to interact effortlessly with different types of customers while maintaining a high level of professionalism.
Available to start
ASAP
Office hours
08:00-17:00
Job Description
  • Duties and responsibilities: Instructor-Led Training:
  • Ensure that information and files for the relevant certified training are loaded onto participant’s USB drives
  • Ensure that self-preparation of the training has been done
  • Site login details, exam keys are prepared
  • Set up training network is done prior to the start of the training
  • Reporting on any venue shortages to the branch manager/ training coordinator in a timeous manner
  • Facilitation of the certified training material using various methodologies
  • Ensure that participants remain engaged and are encouraged to participate in the training
  • Answering participants questions in a courteous manner
  • Timekeeping in class, ensure that the course is presented within the given time frame
  • Ensure that information is communicated in such a way that participants are ready to take the vendor certified exams
  • Proctor the exams accordingly
  • Ensure that students are aware of dates and arrange for possible rewriting of the exams
  • Ensure that feedback from the participants is done in the relevant format Certified Trainer Status: Keep status as Vendor certified trainer status based on vendor requirements
  • Obtain status as certified vendor training on new brands Design and Development of New Training Materials: Based on business requirements, develop new training materials to the MiRO level of standards Ad-hoc Administrative Functions: Answer customers queries and questions in a timeous and courteous manner
  • Ensure that training dates are planned and communicated to the HOD/Training Coordinator in a timeous manner
  • Ensure that travel request dates are communicated to the relevant department in a timeous manner
  • Required Qualifications
  • Grade 12
  • Own reliable transport with a valid South African Code 8 license (Advantageous)
  • Knowledge in the following fields would be advantageous, VoIP, Wi-Fi, Fixed Broadband Wireless, Networking etc.
  • A+ and N+ would be advantageous
  • Not critical but would be advantageous: MTCNA, UBWS, UBWA etc.
  • Required Experience
  • One to two years of training and presentation experience will be advantageous
  • Willing to travel locally and abroad
  • Other Skills
  • Computer literate – Must be able to work on Microsoft Outlook
  • Ability to present and communicate effectively at boardroom level
  • Strong work ethics
  • Strong communication skills
  • Strong interpersonal skills
  • Must be a team player
  • Strong creative problem-solving skills
  • Strong time management skills
  • If you don't hear from us within two weeks please consider your application unsuccessful


    Application Form

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    • Personal Details

    • Job Specifications

    • Curriculum Vitae (CV)

    • Cover Letter

      Please submit with good formatting

    • Resume

      Please submit with good formatting

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