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How to beat you VoIP competitor with Grandstream Part 2 of 3
- Megan
- Latest News
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Looking for ways to get the edge over your VoIP competitor? Well Grandstream knows exactly what you need to take your business to the next level and increase your customer satisfaction.
Customer satisfaction is heavily based on the after sales experience that your clients will have. This is where Grandstream gives you peace of mind by providing direct support on their products from highly trained engineers.
But wait there’s more!
Grandstream’s ResellerConnect program gives resellers exclusive access to advanced product notification, marketing content, configuration templates, archived firmware, priority support and the ability to become a Grandstream Certified Reseller.
Sign-up for the program and select MiRO as your distributor and enjoy the following added benefits:
- Increased sales by expanding your market reach and solution portfolio
- Credibility in the market as a Grandstream Certified Reseller
- Recognition of partnering with a market leader focused on open standards for IP Voice & Video
- Single login for access to all news, marketing & support resources
- Direct support from Grandstream engineers for decreased downtime
ResellerConnect Program features:
- Exclusive product webinars
- Advance product notification
- Priority support e-ticketing system: this allows you to log tickets directly with Grandstream and receive priority support directly from Grandstream engineers.
- Access to high-resolution product images and graphics
- Notification of firmware updates
- Exclusive monthly newsletter
- Ability to download custom templates and archived product firmware
Grandstream offers a FREE support service that comes with the purchase of any Grandstream device. Click here to access the Grandstream Helpdesk
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