UCRM is a streamlined billing and customer management system with credit card processing, recurring invoicing, and automated features such as suspension and CPE outage detection.

Customer Database

The client dashboard includes subscribed services, account balances, mapped location, activity logs, History of client notes, and more.

When a problem occurs, you may easily look up the client profile to quickly identify the cause. You can see if the account is suspended due to an overdue invoice, CPE has an outage or there is high latency, etc.

Network Monitoring and Alert

Organize sites, view devices, and set up outage alerts. You can configure traffic shaping and NetFlow monitoring for both Ubiquiti® and third‑party devices.

Invoicing and Payment Processing

UCRM offers automated recurring invoicing and credit card processing using secure tokens. Customers can set up automatic payments using a payment gateway. You can set up overdue payment notices, and a walled-garden option is available so you can automatically suspend Internet access for non-paying customers.

Deploy UCRM

Install your own secure local instance of UCRM at no extra charge – no support, licensing, or software fees.

Click here to view the installation guide