We offer more than just products:

We believe that our success is tied to yours and that is why we have built our business around enabling yours, providing far more than just hardware. Here’s an overview of the services we offer that make us the partner of choice in the ICT industry:

1. Pre-sales solutions planning:

Navigating the complexities of technology solutions can be daunting. Our experienced team of pre-sales consultants is here to help you design bespoke solutions tailored to your unique requirements, from entry-level, cost-effective residential solutions, all the way to high-performance enterprise networking solutions. From project scoping to product selection, we ensure you have the right tools to achieve success. 

Get in touch with our sales team on sales@miro.co.za or give them a call on 012 657 0960

2. Flexible finance solutions:

We understand that cash flow is often a challenge for growing businesses. That’s why we offer flexible financing options to help you access the products and solutions you need without straining your budget. From month-to-month payment terms to project-specific financing – we’ve got you covered. Our goal is to help our business customers reach their business goals and make it easier to grow their operations without compromise. Read more on one of our financing partnerships with Payabill.

3. Technical support and expertise:

After-sales technical challenges shouldn’t slow you down. Our certified technical support team is available to provide guidance, troubleshooting assistance, and expert advice, on all equipment purchased from MiRO, even long after the manufacturer’s warranty has lapsed. This ensures you can deliver seamless service to your customers today and tomorrow. 

You can get in touch with our technical support team on support@miro.co.za

4. Training:

We offer comprehensive vendor certified trainings to keep your team’s knowledge fresh and to increase your ability to succeed.  Over the last two decades we have partnered with international manufacturers and have also developed our own MiRO certified trainings aimed at sharing valuable knowledge on various niche subjects such as networking cables and infrastructure, Wi-Fi, fibre optics, fixed wireless broadband, Voice-over-IP telephony, and more.  

You can book your next in-class training or simply start with any of our online courses at www.miroacademy.co.za 

5. Hassle-free RMA services:

When things don’t go as planned, our Return Merchandise Authorisation (RMA) service ensures minimal disruption.  We prioritise fast turnaround times, so you can keep your business running smoothly. 

Did you know that each of our branches has a dedicated RMA team? You are aslo able to check the warranty start and end-dates of your product online at miro.co.za by logging into your account.

6. Stock holding and warehousing solution:

For larger or recurring orders, we offer reliable warehousing and bulk stock holding solutions. This ensures that you always have access to the products you need, when you need it. 

Get in touch with our sales team on sales@miro.co.za for more information. 

7. 24/7 Information availability

With miro.co.za all our registered business partners gain access to plan their product procurement at any time of the day or week. Our business-focused e-commerce platform allows for the following information around the clock:

• Stock availability at branch level 
• Access to your customised price list 
• Access to recommended retail price on all our products 
• Create your own quotations online 
• Ability to set back-in-stock notification on out-of-stock items
• Ability to load your end-user customer to receive a delivery directly (without any pricing attached to the delivery) 
• Ability to log a return request for unwanted or faulty items 
• Ability to check warranty information on previously purchased products 
• Ability to reorder previous orders 
• Ability to link purchase order numbers to your online orders 
• Check your purchase history 
• Access your frequently bought product easily 
• Download your monthly statements 
• Purchase using your payment terms or pay online with any Visa or Mastercard 
• And much more. 

Partnering for success:  Why you should be a MiRO Business Partner

Choosing us as your business partner, means gaining access to a trusted network of cutting-edge products, and a partner team that is committed to your success.  Whether you are scaling your ISP operations, upgrading your network to the latest tech, expanding your MSP offerings, or upgrading your business infrastructure, we provide the tools, expertise, and support you need to succeed. 

Not a business partner yet?

We are passionate about helping our partners succeed, if you are not already one of our business partners, now is the perfect time to join. Sign up today and gain instant access to our free value-added services, expert support, and world-class ICT solutions.