UISP Software: If you aren’t already using it, what are you waiting for?
UISP Software: If you aren’t already using it, what are you waiting for?

As a cornerstone of network infrastructure, UISP empowers service providers with comprehensive management capabilities, allowing them to streamline operations and enhance customer experiences.

What is UISP?

Ubiquiti UISP, short for Ubiquiti Internet Service Provider, is a robust software solution designed to simplify network management tasks for service providers of all sizes. It offers a unified platform for monitoring, configuring, and troubleshooting network devices. UISP is an improved version of UNMS, supporting airMax, airFibre, airCube, EdgeMax, UFibre, and sunMax in its product family. Furthermore, UISP should not be confused with UniFi, where UniFi is designed for an end-to-end networking ecosystem used for businesses and smart homes, UISP is a comprehensive solution tailored for ISPs.

Why Service Providers choose UISP: 

Here are our top three reasons why you as a Service Provider should be using UISP:

  1. Centralised Management: UISP provides a centralised dashboard from which you can oversee your entire network infrastructure. This streamlined approach saves time and resources, enabling efficient allocation of manpower and resources.
  2. Enhanced Visibility: With UISP, you gain granular visibility into network performance metrics, traffic patterns, and device statuses in real time. This level of insight allows for proactive maintenance and swift resolution of issues, minimising downtime and optimising network performance.
  3. Scalability: Whether you are managing a small-scale network or a larger infrastructure, UISP scales seamlessly to accommodate varying network sizes and complexities. Its modular design and intuitive interface make it adaptable to evolving business needs and growth trajectories.

The benefits of UISP Console:

UISP console offers distinct modules catering to different aspects of CRM (Customer Relationship Management) and Network management. The networking module focuses on network performance and configuration, while the CRM Module facilitates client interactions and service Management.

CRM Module: 

  1. Client Relationship Management: The CRM module streamlines client interactions and service management processes. It facilitates customer communication, ticketing, and service provisioning, enhancing overall customer satisfaction.
  2. Automated workflows: You can automate routine tasks such as ticket assignments, follow-up reminders, and service requests, improving operational efficiency and reducing response times.
  3. Integrated billing and invoicing: The CRM module seamlessly integrates with billing systems, enabling accurate invoicing and revenue tracking. You can easily generate invoices, track payments, and manage billing cycles within the UISP platform.

Networking Module Benefits:

  1. Comprehensive monitoring: The networking module provides real-time insights into network performance metrics, device statuses, and traffic patterns. This enables proactive maintenance and efficient issue resolution.
  2. Advanced configuration tools: You can fine-tune device settings, implement security protocols, and optimise performance parameters effortlessly; from VLAN configuration to quality-of-service prioritisation, the networking module offers robust configuration options.
  3. Granular visibility: With detailed reporting and analytics, you gain deeper insights into network operations, allowing you to identify bottlenecks and optimise resource allocation effectively.

What are the differences between the UISP Console, Router, and Router Pro? 

UISP Console:

  1. Purpose: The UISP console serves as the centralised management platform for overseeing network operations, configuration, and monitoring.
  2. Functionality: It provides a user-friendly interface for configuring network devices, monitoring network performance metrics, and troubleshooting issues in real time.
  3. Features: The UISP Console offers comprehensive tools for network management, including device configuration, traffic analysis, and performance optimisation.
  4. Role: It acts as a command centre for network admins, allowing them to streamline management tasks and ensure optimal network performance.


UISP Router:

  1. Purpose: The UISP router functions as a gateway device within the network, facilitating data transmission between internal devices and external networks.
  2. Functionality: It handles routing functions, such as packet forwarding, IP address assignment, and traffic filtering, to enable efficient data exchange across the network.
  3. Features: UISP routers typically offer a range of features, including advanced routing protocols, firewall capabilities, and quality of service controls, to optimise network performance and security.
  4. Role: UISP routers form the backbone of the network infrastructure, providing connectivity and ensuring seamless data transmission between devices.


UISP Router Pro:

  1. Purpose: The UISP Router Pro is an advanced iteration of the UISP router, designed to meet the demands of larger networks and high-traffic environments.
  2. Functionality: It offers enhanced performance, scalability, and features compared to standard UISP routers, catering to the requirements of enterprise-grade deployments.
  3. Features: UISP Router Pro models incorporate additional capabilities such as higher throughput, increased port density, hardware redundancy, and advanced security features to address the needs of complex network architecture.
  4. Role: UISP Router Pro serves as a high-performance gateway device for large-scale networks, providing robust connectivity and advanced functionality to support mission-critical operations.

The UISP platform essentially simplifies the management of the network and CRM into a single platform. Instead of having multiple management software or SNMPs, running for field devices, switches routers, and separate billing and or CRM software, UISP takes all these functionalities and combines them into one single platform.


The UISP platform is also used for Ubiquiti’s GPON and XGS-PON platforms. For more information on the range of UISP products, please click here.

We offer certified training on Ubiquiti’s airMAX and UniFi products. Visit MiRO Academy to book your spot for upcoming Ubiquiti trainings.

For more information, get in touch at sales@miro.co.za or 012 657 0960.

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