Technical Tips & Guides

Setting up Guest Networks with Aruba Instant On is incredibly simple!

Aruba Instant On is a fantastic solution for hospitality, hospitals, schools and much more where the installation, configuration and management of the Wi-Fi network can be done by someone with little to no networking experience.

Their simple approach to Wi-Fi solutions is also evident in the configuration of guest networks. In the case where you will want to separate your staff from your guests, this can be achieved in the following few easy steps:

1. Click the Networks tile on the Instant On web application home page.
2. Click Add + and select the Wireless tab. This tab appears only when your site has both wired and wireless networks.
3. Select Guest, under Usage to indicate that the network is for guest users.
4. Enter a Network name.
5. Select one of the following Security levels:

  • Click Open, if you want the user to access this network without the requirement of entering a username or password. You are also provided with the option to enable Guest Portal and Wi-Fi Enhanced Open on the network.
  • Click Password, if you want to secure the network using a shared password (PSK) by using either WPA2 Personal or WPA2 + WPA3 Personal encryption. Enter a password of your choice in the Network password field. Selecting this option will require you to first authenticate to the guest network using the PSK, then you will be redirected to the captive portal page.

6. To configure a guest portal in addition to the security levels, click the Guest Portal checkbox – see the video below for Guest Portal setup.  

To change the guest network status manually, follow these steps:

1. Click the Networks tile on the Instant On home page. The Networks page is displayed. Click the arrow next to the guest network.

2. Under the Identification tab, select the Active checkbox to enable the network. To disable the network, deselect the checkbox.

3. Click Save. The network is marked as Active, and all network settings are made visible.

What is Wi-Fi Enhanced Open (OWE)

Wi-Fi Enhanced Open (OWE) is the open security type derived from WPA3. It runs concurrently with an equivalent legacy Open SSID. Essentially, 2 similar SSIDs are broadcast and OWE capable clients will connect to the OWE version of the SSID, while non-OWE clients will connect to the legacy version of the SSID. Enhanced open provides improved data encryption in open Wi-Fi networks and protects data from sniffing.

 

To configure OWE on the Guest network, follow these steps:

1. Ensure that the Security type for the Guest network is set to Open.

2. Select the Wi-Fi Enhanced Open checkbox to enable the feature.

3. Click Save.

 

Configuring Guest Portal

The guest portal can be accessed using a web browser. It is available to newly connected users in a Wi-Fi network before they are granted broader access to network resources. Guest portals are commonly used to present a landing or login page which may require the guest to accept your terms and policies before connecting to the Internet. You can also use the Guest portal to add details about your business and advertise special deals. Aruba Instant On offers you the ability to customise the Guest Portal with your business logo, pictures, legal terms and other details. To configure the Guest portal service on the Aruba Instant On web application, follow these steps:

1. Click Networks from the Aruba Instant On home page.

2. Select one of the active Guest Network connections.

3. Under Security in the Identification tab, click the Guest portal checkbox.

4. Click the  customise guest portal link to modify the captive portal or splash page. The Guest Portal page is displayed.

5. Select either Internal, External, or Facebook settings.

6. Click Apply Changes.

 

To set up a captive portal, why not check out the video below:

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