Teltonika RMS: Secure IoT Device Management Platform Guide

Teltonika Networks RMS: a comprehensive guide to secure IoT platform

November 11, 2024
Karabo Mawela
Technical Tips & Guides
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What is Teltonika’s RMS?

The Remote Management System (RMS) is designed to conveniently monitor and manage all your Teltonika Networks networking devices. The system allows you to gather security status information and change their configuration even if the devices do not have public IP addresses.

What can I do with RMS?

RMS offers a comprehensive suite of tools for effective remote device management. These tools simplify everything from initial device configuration to ongoing real-time monitoring.

RMS features:

1. Centralised monitoring

RMS Management enables centralised oversight of all connected devices through a unified dashboard. This feature provides valuable insights into device health and performance.
Notable capabilities include:

Customisable notifications for various system events.
Remote troubleshooting tools for swift issue resolution.
API integration to facilitate seamless incorporation into existing workflows and systems.

2. Secure remote access with RMS Connect.

RMS Connect provides secure access to remote devices without public IPs or VPNs. Encrypted communication options ensure safe remote desktop access and device management.

2. RMS VPN for secure connectivity

RMS VPN uses SpeedFusion technology to create secure virtual networks that support private communication between devices at different locations. It includes redundancy and failover capabilities to ensure consistent connectivity, even in challenging network conditions.

Where would I use RMS?

Here are some applications for Teltonika’s RMS:

Utilities and energy sectors: Companies use RMS to monitor and control remote sensors, enabling proactive maintenance and preventing service disruptions.
Smart cities: Municipal authorities can manage infrastructure elements such as streetlights and traffic signals from a central platform, improving public safety and reducing maintenance costs.

Secure is Teltonika’s RMS platform?

Security is a primary focus of Teltonika’s RMS, which leverages the advanced infrastructure of Amazon Web Services (AWS). AWS provides extensive security measures, including over 300 compliance certifications and standards, ensuring data protection and high reliability. This foundation allows RMS to offer top-tier security and dependable service.

Key security components in RMS:

1. Data encryption and storage

RMS stores data in encrypted databases that are only accessible to authorised personnel.
Backend servers are strategically located in Frankfurt, Germany, while frontend servers are globally distributed for optimal performance.
TLS 1.2 encryption secures data transmissions, ensuring safe communication between devices.
RMS utilises MQTT protocols with custom encryption that includes regularly rotating certificates for added protection.

2. Account security and access control

Multi-factor authentication (MFA) and single sign-on (SSO) provide enhanced user access management.
User action logs are maintained to ensure transparency and accountability, which is essential for audits and maintaining trust.

3. Security development lifecycle (SDL)

Teltonika implements a continuous SDL, involving secure coding practices, regular developer training, and rigorous penetration testing to strengthen the platform’s security with each software update.

What are the advantages of usingTeltonika’s RMS?

Enhanced security: Strong encryption protocols, backed by AWS infrastructure, safeguard data against unauthorised access.
Centralised management: Simplifies oversight and reduces downtime.
Customisable automation: Streamlines routine tasks and integrates seamlessly with existing systems.
Cost efficiency: Minimises on-site visits through remote management capabilities.

Get your RMS-compatible device online from miro.co.za or contact sales at 012 657 0960. Sign up for RMS, load your credits, and start managing and monitoring your IoT devices from anywhere with detailed, accurate analytics, saving you costs and time.