Yeastar helps businesses realise digital values by making communications and workplace solutions easily accessible from ownership and adoption to daily usage and management. Yeastar has established itself as a leading provider of UC solutions with a global partner network and over 350,000 customers worldwide. Committed to delivering the right technology to value-oriented businesses, Yeastar offers products and services for UC & C, workplace scheduling, and hybrid workplace to enable them to win in the modern digital world.

1. What is Yeastar PBX and how does it work?

Yeastar PBX is a business phone system that manages voice communications over IP networks using VoIP technology. It connects desk phones, mobile devices, and softphones to a centralized platform that handles call routing, voicemail, conferencing, and integrations. The Yeastar P-Series PBX combines voice, video meetings, messaging, and call center tools into a unified communications system designed primarily for small and medium businesses. 

2. What is the Yeastar P-Series PBX?

The Yeastar P-Series PBX is a unified communications platform that combines telephony, collaboration, and customer engagement tools in one system. It supports voice calls, video conferencing, team messaging, CRM integrations, and remote working through the Linkus UC client. The platform can be deployed on-premises, in the cloud, or as software on virtual servers. 

3. What are the main features of the Yeastar P-Series PBX?

The Yeastar P-Series PBX includes a wide range of business communication features such as:

• VoIP calling and SIP trunk support
• IVR (auto attendants) and call queues
• Call recording and reporting
• Video conferencing and team chat
• CRM integrations
• Remote working via the Linkus UC client

These tools allow companies to manage internal collaboration and customer communications from a single platform. 

4. What is the Linkus UC client in Yeastar?

Linkus UC Client is Yeastar’s unified communications application that turns smartphones, desktops, and web browsers into full office extensions. Users can make and receive calls, chat with colleagues, join meetings, and access voicemail or call logs from one interface. This allows employees to stay connected to the business phone system from anywhere. 

5. How many users can Yeastar P-Series support?

The number of users supported depends on the hardware model or deployment type. For example, Yeastar P-Series appliance models typically support 50 to 500 users, with varying numbers of concurrent calls depending on the model. The platform can also scale through software or cloud deployments for larger environments. 

6. Does Yeastar PBX support SIP trunking?

Yes. The Yeastar P-Series PBX supports SIP trunks, allowing businesses to connect their phone system to VoIP service providers. It also supports traditional telephony interfaces such as PSTN, ISDN, and GSM modules, providing flexibility when integrating with existing telecom infrastructure. 

7. Can Yeastar PBX integrate with CRM systems?

Yes. Yeastar PBX systems support integration with several CRM platforms, including Salesforce, Zoho CRM, HubSpot, and other business tools. CRM integrations enable features such as click-to-call, automatic customer pop-ups, and call logging, helping teams improve customer service and sales efficiency.