Sangoma is a full Voice-over-IP solutions provider that offers affordable yet powerful communications solutions to businesses of all sizes. Sangoma’s unique portfolio consists of both hardware and software components that are required for a complete IP-based unified communications system. Their product range includes a variety of VoIP Phones, IP PBXs, analogue and digital telephony gateways, and their ever-popular session border controllers that deliver state-of-the-art voice network security.   

How does a Sangoma Session Border Controller, protect my VoIP network?

The SBC monitors all the traffic for any malicious threats, while it connects the remote workers to the corporate phone system without opening the ports of the firewall all while hiding the network topology. 

Which Sangoma Phones feature auto-provisioning?  

The Sangoma S-Series. You can buy both the S705 and S505 units online or in-store.  

How many configurable soft-keys do the S-Series have?  

The S505 has 35 x programmable soft-keys,  The S705 has 45 x programmable soft-keys. 

Does Sangoma have a gateway for an IP Based Phone System that needs to connect to PSTN?

Yes, the Sangoma Vega Gateway. 

Does Sangoma offer a PBX software for 3rd party phones? 

Yes, PBXact software. 

Which Sangoma IP phone has a 6 x Session Initiation Protocol account?

The Sangoma S-S705 phone. 

How far can the Sangoma IP Phone be from the base station when in an office environment?   

The handset can be 50m away from the base station, but it must be in clear line of sight.  

What is the average talk time on the Sangoma IP DECT Phone? 

An average of 8 x hours of talk time, and 75 x hours of standby time.  

What are the benefits of using an IP PBX phone system?  

Better voice quality compared to traditional landlines and provides advanced features such as mobility, call routing and conferencing.  

Am I able to contact MiRO for assistance with a network and VoIP solution plan?  

Yes.  MiRO provides both pre and after-sales support to guide you every step of the way.  

Can the S-Series be powered with a Power over Ethernet connection?  

You can power the S-Series  with an ethernet cable 

What warranty options are available for my Sangoma hardware? 

Sangoma offers a 1-year warranty on all their hardware and extended warranty options are available. 

Can you customise the IP PBX solution?  

Yes.   The software can be customised by PBX administrators and developers to integrate third-party applications.  

How does Sangoma support their PBXact solutions?  

PBXact is commercially supported by Sangoma’s in-house staff to ensure the software is controlled and ensuring clients with the best performance.    

I have a small business and need to integrate IP Phones and VoIP trunks.  Which appliance do I use?  

The PBXact appliances are the perfect solutions for seamlessly integrating your phones and trunks. 

Can the Sangoma PBXact range of appliances convert Voice Mail to Email?  

Yes, all Sangoma PBXact solutions offer this feature. 

Does Sangoma cater for enterprise office deployments, integrating IP Phones and VoIP networks?

Sangoma’s PBXact 1200 is the perfect solution for enterprises and call centres. 

Does Sangoma offer cloud-based solutions? 

Sangoma offers a PBXact cloud-based solution for small to medium businesses with built-in productivity and collaboration features,  making your network accessible from anywhere.  Coupled with advanced integrated features creates a world-class service for your business with various customisable options.  

We would love to hear your thoughts on Sangoma, leave us a product review on the solutions you have purchased from MiRO.