NetX Fibre and MikroTik: A Partnership for Scalable and Reliable Connectivity

February 25, 2025
Technical Tips & Guides
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Internet Service Providers need affordable, reliable, and scalable network solutions to deliver uninterrupted connectivity to South African businesses and households. MikroTik routers and switches are a popular choice among ISPs worldwide, providing the tools needed to build and maintain strong, efficient networks.

We spoke with Richard Green, Technical Manager at NetX Fibre, about why they chose MikroTik for their fibre network.

About NetX Fibre

NetX Fibre is a Fibre Network Operator (FNO) in South Africa that builds Open Access Fibre Networks. Since launching in May 2023, NetX Fibre has expanded its infrastructure rapidly, passing over 40,000 homes with high-speed, reliable internet.

Why MikroTik?

“We initially chose MikroTik because it offers great features at a competitive price. The flexibility of RouterOS, which allows us to customise network configurations, was a key factor. Our experience with MikroTik has been very good in terms of reliability and functionality,” says Richard.

How MikroTik Helped Solve Key Networking Challenges

1. Managing Bandwidth During Peak Times

“MikroTik’s bandwidth management tools allow us to prioritise critical services during high-traffic periods, ensuring a smooth user experience.”

2. Performance and Reliability

“Compared to competitors like Cisco and Juniper, MikroTik delivers strong performance and reliability. Its scalability has been one of the biggest advantages. While we have encountered occasional issues, MikroTik’s built-in diagnostic tools have helped us resolve them quickly.”

3. Scalability and Flexibility

“MikroTik has adapted well to our growing network. RouterOS allows us to customise configurations, automate tasks, and adjust to changing needs. Upgrading or adding new features has been straightforward.”

4. Support and Usability

“MikroTik’s documentation and online community have been useful for troubleshooting. The devices are easy to manage with an experienced team. While customer support response times could improve, the community forums have been a good resource.”

Future Plans and Advice for ISPs

NetX Fibre plans to continue using MikroTik as part of its cost-effective, scalable network strategy.

Richard shares his advice for ISPs considering MikroTik:

Cost-Effective with Strong Features – MikroTik provides advanced networking capabilities at a competitive price.

Customisable Network Solutions – RouterOS allows for tailored configurations to suit different network requirements.

Scalability – MikroTik devices can scale as networks grow.

“We recommend MikroTik to ISPs looking for an affordable, flexible, and capable networking solution.”

As NetX Fibre expands its fibre network across South Africa, MikroTik remains a key part of its strategy to provide reliable, high-speed internet. With its scalable and cost-effective solutions, MikroTik enables ISPs to build networks that can support future growth.

Need help selecting the right MikroTik solution for your network? MiRO is here to assist.